### How to Connect Instagram or Facebook to the Papo System **Why connect your social networks to the Papo system?** When you connect Instagram or Facebook, all the messages you receive through Direct (Instagram) or Messenger (Facebook) are integrated directly into the Papo system. This way, you can manage your messages practically and efficiently, in a single place. --- ### **Step by Step: Connecting Messenger/Instagram to the System** #### 1. **Open "Inboxes" in the System** * In the main panel of the Papo system, find the **Inboxes** section. * This section is where all messages from social networks or WhatsApp are centralized. #### 2. **Check Your Plan** * **Bronze plan**: Only **1 inbox** available. * **Silver plan (Prata)**: Up to **5 inboxes** available. * **Advanced plans**: More inboxes depending on the plan level. > Tip: Make sure your plan supports the number of inboxes you need. #### 3. **Add a New Inbox** * Click **New inbox**. * Select the **Messenger** option. #### 4. **Connect to Facebook** * Click the **Connect with Facebook** button. * Enter the Facebook **login** and **password** associated with the Messenger or Instagram account you want to connect. #### 5. **Confirmation and Sync** * After you log in, the system will automatically link Messenger to Facebook and Instagram. * Your new inbox will be listed alongside your WhatsApp inbox, making it easier to manage your messages. --- ### **Advantages of Using the Papo System** * Centralizes messages from several social networks in one place. * Increases efficiency when replying to Direct (Instagram) and Messenger (Facebook) messages. * Improves contact and lead management. Now, all messages that arrive on Direct or Messenger will be integrated into the Papo system, optimizing your customer service. **Done!** Your account is now connected. If you have any questions, please contact us. See you in the next tutorial! --- **[Start free on Papo Global →](https://chat.papo.global/app/auth/signup?utm_source=helpcenter&utm_medium=article&utm_campaign=how-to-connect-instagram-or-facebook-papo-global&utm_content=en)** First user $0, no credit card. Learn more at [papo.global](https://papo.global).