**To customize the login screen of your white label reseller on Papo (https://papo.global/), you set the logo, colors, and custom domain in the customization panel — this way your clients access the platform through an address like `app.yourbrand.com` and see only your brand, with no reference to Papo.**

The login screen is the first point of contact your clients have with the platform. In the white label model, this page must fully reflect your company's identity. The same branding settings you apply to the panel — name, logo, colors, and domain — are automatically displayed on the login page, ensuring a consistent and professional experience.

## Summary of the elements that appear on the login screen

| Element | What you define | How it appears on the login screen |
| :--- | :--- | :--- |
| Logo | Your brand image (PNG or JPG) | In the center or top of the login page |
| Colors | Primary color and accent color | On buttons, links, background, and interface details |
| Custom domain | Access address (e.g., `app.yourbrand.com`) | In the browser address bar, reinforcing your brand |

## How login screen customization works

Login screen customization does not require a separate configuration. Everything you define for the platform's visual identity is automatically applied to the login page as well. The process is the same as described for full reseller customization.

### 1. Have your reseller approved
Before any customization, your participation in the white label reseller program must be approved by Papo. After approval, you gain access to the customization panel.

### 2. Access the customization area
In the Papo panel, locate the section dedicated to configuring your brand. This is where you enter the name, logo, colors, and domain — no technical knowledge required.

### 3. Set the logo
Upload your logo image file (formats such as PNG and JPG are accepted). The logo will be displayed in the panel header and automatically on your clients' login screen. There is no need to upload a separate image for the login.

### 4. Choose the interface colors
Select a primary color and an accent color. These colors are applied to buttons, menus, links, and other visual elements throughout the platform — including the login page, where buttons such as “Sign in” and “Forgot my password” take on your palette.

### 5. Configure the custom domain
For the login screen to load at an address with your brand, enter the desired domain (for example, `app.yourbrand.com`). The platform displays the DNS validation instructions. After you add the requested record in your domain provider's panel and propagation is complete, the domain becomes active with HTTPS (the SSL certificate is managed automatically by Papo). From that moment on, the login page is accessed exclusively through that address, with the security padlock in the browser.

### 6. Save and test
After filling in all fields, save the changes. Access the configured domain and check that the login screen correctly displays your logo, colors, and brand address. Any adjustment can be made at any time through the same panel.

## Who this customization is important for

Login screen customization is relevant for any white label reseller who wants to convey professionalism and trust from the first access:

- **Marketing agencies** that deliver the platform as part of their service portfolio.
- **Software houses** that offer an AI customer service solution under their own brand.
- **Consultancies** that associate the tool with their methodology, strengthening credibility.
- **Franchises and networks** that need a standardized environment with the network's identity across all units.

## Frequently asked questions

### Do I need to configure anything specific for the login screen?
No. The branding settings (logo, colors, and domain) that you define in the customization panel are automatically applied to the login screen, with no additional steps.

### Is the logo on the login screen the same as the one in the panel?
Yes. The same image you upload for the platform header is displayed on the login page.

### Can I have a different domain just for the login screen?
No. The custom domain is unique for the entire platform — panel, login, and other pages accessible to your clients.

### How long does it take for the domain to appear on the login screen?
After you configure the DNS record with your provider, propagation can take from a few minutes to a few hours. Once validation is complete, the domain becomes active and the login screen starts being served at that address.

### Will my clients see the Papo Global brand on the login screen?
No. The entire experience — login, panel, notifications — is displayed with your brand. The end client has no contact with Papo's identity.

### Can I change the colors after the platform is live?
Yes. Colors can be modified at any time through the customization panel, and the change is immediately reflected on the login screen and throughout the interface.

## Read also

- [Guide to configure URL, logo, and colors so the platform displays the reseller's brand](/hc/papo/articles/configure-url-logo-colors-white-label-reseller-brand)
- [How to customize transactional emails and notifications for the white label reseller](/hc/papo/articles/customize-transactional-emails-white-label-reseller)

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