**To set up a demo environment for your white label clients in Papo (https://papo.global/), you create an isolated unit or brand inside the reseller panel and fill it with fictional data — sample contacts, conversations, deals and campaigns — to showcase the platform without exposing or affecting your live operation.**

In a white label reseller program, each client operates in a separate environment with its own visual identity, channels and teams. That same structure lets you dedicate one unit exclusively to sales demos: a showcase of the platform under your brand, populated only with data created for the presentation. That way, you can show features such as the unified inbox, AI in customer service, Kanban, automations and email marketing without using information from any active client.

## Demo environment at a glance

| Element | How it works in the demo | Benefit for the reseller |
| :--- | :--- | :--- |
| Isolated unit or brand | You create a new unit in the reseller's brand management | Presentation kept separate from real client accounts |
| Fictional data | Sample contacts, conversations, deals and campaigns | No real data is exposed or changed |
| Own visual identity | Name, logo, colors and domain configured for the demo | The prospect sees the platform under their own brand |
| Demo channels | WhatsApp or another channel used exclusively for testing | Service simulations with no contact with real clients |
| Demo plans | Sample plans to show pricing and features | Makes selling easier without charging real fees |

## How the demo environment works

Papo's white label reseller program lets you manage multiple independent brands or units from a single reseller panel. To build a demo, you take advantage of this feature and create a unit that isn't linked to any paying client. It works exactly like any other account in your reseller program, but it exists only for presentations.

In this environment, you can build a complete scenario: an inbox with simulated conversations, a Kanban with deals at different stages, fictional contacts with tags and attributes, automation flows ready to trigger, and a Help Center with sample articles. All of this appears inside a panel with the visual identity you configured — name, logo, colors and your own domain.

Because each unit is isolated, demo data never mixes with production operations. If you're presenting the platform to a prospect, you can browse freely, show how the AI works in test conversations and simulate campaigns with no risk of sending messages to real contacts.

## Step by step to create the demo environment

### 1. Have an active reseller panel
The first requirement is that your white label reseller program has already been approved and that you have access to the reseller panel. If you don't yet, get in touch with Papo to start the review and approval process.

### 2. Create a demo unit
In the reseller panel, use the option to manage brands or units to create a new entry. Give it a name that makes its purpose clear, such as "Demo" or "Presentation", and configure a separate subdomain, for example `demo.yourbrand.com`. You can use the same logo and colors as your brand to keep the presentation faithful to what the client will receive.

### 3. Prepare the fictional data
With the unit created, start filling the environment with sample content:

- Register fictional contacts with made-up names, emails and phone numbers.
- Create simulated conversations in a test inbox.
- Add deals in different Kanban columns, from new lead to closed.
- Build automation flows that represent common service and sales journeys.
- Set up email marketing campaigns with lists of fictional contacts.
- If available in your plan, enable Super Chat and simulate automated AI replies.

All of this data should be created exclusively for the demo, with no real client information.

### 4. Run the presentation safely
During the demo, you can browse the panel, show the screens, simulate incoming messages and even send a test campaign. Because the environment is isolated, no action affects active clients. At the end, you can reuse the same unit for new presentations or duplicate the structure for different prospect profiles.

## When this environment makes sense

- **Marketing agencies** that need to present the platform to several prospects without setting it up from scratch each time.
- **Software houses** that include Papo in their portfolio and want a standardized demo, but with each prospect's brand if needed.
- **Consultancies** that combine the tool with their own methodology and want to show ready-made workflows during the sale.
- **Franchises and networks** that need to demonstrate the platform to new units before rollout.

## Frequently asked questions

### Do I need an approved reseller program to create the demo environment?
Yes. The demo environment is created from the reseller panel, which is only released after you contact Papo and your white label reseller program is approved.

### Can I use my brand and my own domain in the demo?
Yes. You configure the name, logo, colors and a separate subdomain, such as `demo.yourbrand.com`. The visual identity matches what the client will see in the final version.

### Can fictional data mix with real client data?
No. Each unit or brand in the reseller program is isolated. The contacts, conversations and deals created for the demo stay separate from production accounts.

### Do I have to pay anything extra to keep the demo environment?
The commercial terms of the reseller program define pricing per unit. For the specific amounts and rules in your contract, check Papo's website or talk to the team.

### Can I connect a real WhatsApp number to the demo?
Ideally, use a dedicated test number to avoid any contact with real clients. That way, simulated messages don't create confusion with your production operation.

### How do I show the platform to a client without exposing other clients' data?
Use the demo unit with fictional data. You can browse every screen and simulate conversations and campaigns without accessing active client information.

## Read also

- [How to set up a test environment in your white label reseller program](/hc/papo/articles/how-to-set-up-test-environment-white-label-reseller)
- [How to customize the login screen of your white label reseller program](/hc/papo/articles/how-to-customize-login-screen-white-label-reseller)

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