**The [Papo](https://papo.global/) Projects module lets you organize team deliverables on visual boards, with tasks, priorities, and deadlines, all integrated into the same environment where conversations and CRM already live.**

With it, you stop using spreadsheets or external tools to manage the team's daily work. Each project gets default columns (Pending, In progress, Done) and you can create as many tasks as needed, setting title, description, priority level, and due date.

## Projects module overview

| Feature | What it does |
|----------------|-----------|
| List active projects | View all projects with name, status, deadline, and number of open tasks |
| Create project | Start a new board with default columns and the current user as owner |
| List tasks in a project | Open all tasks in a specific project |
| Most important tasks | Show the current user's priority tasks across all projects |
| Create task | Add a new task with title, description, priority, and due date |

## How the Projects module works in practice

### 1. Create a project to centralize deliverables
When you create a project, Papo automatically generates a board with three columns: Pending, In progress, and Done. The user who creates the project becomes the initial owner. You can use a project to organize everything from a campaign launch to recurring support team tasks.

### 2. Add tasks with priority and due date
Within each project, you add tasks by providing a title, description, priority level, and due date in ISO8601 format. This helps the team know what is urgent and when each item needs to be completed.

### 3. Track the most important tasks in one place
Papo automatically lists the current user's most important tasks across all projects. This way, each team member sees their priorities without having to navigate project by project.

### 4. Move tasks between columns
As work progresses, tasks can be dragged from Pending to In progress and then to Done, giving managers and colleagues full visibility into progress.

## Who this module is for

- **Marketing teams** that need to coordinate campaigns, content creation, and sends.
- **Sales teams** that want to track administrative tasks alongside the business pipeline.
- **Support and CS** that want to organize internal improvements, training, or quality projects.
- **Managers** looking for a quick view of what is pending and what has already been delivered, without relying on status meetings.

## Frequently asked questions

### Can I assign a task to another team member?
Task creation lets you set a title, description, priority, and date. Assigning owners can be managed through permissions and project organization, but the platform does not expose a specific “assignee” field on the task. The project itself is linked to the user who created it.

### Does the Projects module replace a sales Kanban?
No. The sales Kanban (CRM) is aimed at deals and the commercial pipeline. The Projects module focuses on internal tasks and team deliverables. You can use both in a complementary way: the Kanban for opportunities and Projects for activities that support operations.

### Can I see other team members' tasks?
Yes. When you list a project's tasks, you see all tasks on that board, regardless of who created them. The “most important tasks” list, however, is personalized for the logged-in user.

### Do tasks have reminders or notifications?
The Projects module does not send automatic notifications about deadlines. To automate reminders, you can combine Projects with other Papo modules, such as Flows or Synapse, and set up date-based communications.

### How do Projects connect with WhatsApp conversations?
Although they are independent modules, you can use the context of conversations to create tasks related to a specific customer or request, keeping traceability within the platform.

### Do I need to pay more to use the Projects module?
The Projects module is part of Papo's feature set. For details about plans and availability, see the official website.

## Read also

- [How to use the Projects module to manage the sales pipeline](/hc/papo/articles/how-to-use-projects-module-to-manage-sales-pipeline)
- [How to create an automation that sends a message after a specific time](/hc/papo/articles/how-to-create-automation-send-message-after-specific-time)

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With your first user free, you can already create projects, organize tasks, and centralize team deliverables in the same environment as conversations and CRM.