**To manage white label reseller clients via the API in Papo (https://papo.global/), you use the administration endpoints to list accounts, check module status, and enable or disable features — all programmatically, integrating your client portfolio management with your internal systems.**

In white label reselling, each contracted client becomes an account within your platform. As your base grows, manually checking which modules are active, which accounts are operational, and whether contracted resources are enabled becomes a bottleneck. The Papo API offers specific endpoints for resellers, allowing you to automate this oversight and connect your reseller operation to billing, CRM, or ERP systems.

## Summary of API resources for client management

| API resource | What it does | How it helps resellers |
| :--- | :--- | :--- |
| List accounts | Returns all client accounts under your white label reseller | Monitors who is active, inactive, or pending |
| Check modules | Shows which modules (Kanban, Flows, etc.) are enabled in each account | Confirms whether the client has access to contracted resources |
| Enable/disable modules | Turns native modules on or off for an account | Adjusts features according to the plan or need |
| Integration with other APIs | Combines with teams, contacts, and tags endpoints to configure the client environment | Automates the complete setup of each new client |

## How the API works for white label reselling

Papo provides a REST API documented at https://papo.global/docs. For white label resellers, endpoints with super administrator privileges allow you to manage client accounts. With them, you can:

- **List all accounts** under your reseller, obtaining identifiers and status.
- **Check the status of each module** per account — for example, verify whether Kanban, Extrator, or Prompt IA are enabled.
- **Enable or disable native modules** for an account, such as Disparador, Email Marketing, Projects, or Payments, according to the plan contracted by the client.

These endpoints do not replace the reseller panel, but they allow you to create scripts, dashboards, or integrations that automate repetitive tasks. For example, you can schedule a daily check to ensure that clients with a certain plan have exactly the expected modules, or automatically disable resources for a client with overdue payments.

## Step-by-step to automate client management

1. **Obtain API credentials** in your white label reseller environment. The access token is generated in the panel, in the account settings section.
2. **List accounts** periodically to get a consolidated view of your client base.
3. **For each client, check the active modules** using the module status endpoint. This way, you confirm whether the account has the correct features.
4. **Enable or disable modules** as the plan changes. If a client upgrades, you can enable the new modules via API; on downgrade, disable what is no longer included.
5. **Combine with other APIs** to configure the client environment: create teams and add members (teams API), register initial contacts (contacts API), and assign tags for segmentation. This way, onboarding a new client can be almost entirely programmatic.

Creating a new client account, however, may require an initial step in the reseller panel. Check the latest API documentation to see whether a dedicated endpoint for account creation already exists.

## Who benefits from this automation

- **Marketing agencies** that manage dozens of white label accounts and need a unified control panel powered by the API.
- **Software houses** that integrate Papo into their own client management system, automating provisioning and billing.
- **Consultancies** that want to quickly replicate environment configuration for each new client without relying on manual adjustments.

## Frequently asked questions

### Can I create a new client account directly via the API?
Currently, new client accounts can be created through the reseller panel. To find out whether the API already offers this resource, consult the latest documentation at https://papo.global/docs.

### Which modules can I manage via the API?
You can list and toggle the status of native modules such as Kanban, Extrator, Disparador, Email, Papo Chat, Sales Ops, Projects, Payments, Prompt IA, and Live Coach, among others.

### Do I need special permission to use these endpoints?
Yes. Account administration endpoints require authentication with super administrator privileges, available to the white label reseller.

### Can the API change the client's billing plan?
Changing the contracted plan is done through the reseller panel, as described in the article on subscription management. The API can be used to manage the modules that make up the plan, but billing itself is controlled by the billing system.

### How do I integrate the API with my CRM or ERP system?
You can consume Papo's REST endpoints from any system that makes HTTP requests. The documentation details authentication, request format, and responses.

### Where can I find the complete API documentation?
The official documentation is at https://papo.global/docs, with all endpoints, parameters, and examples.

## Read also

- [How to manage users and permissions within your white label platform](/hc/papo/articles/how-to-manage-users-and-permissions-white-label-platform)
- [How to manage subscriptions and charges for your clients in the white label reseller](/hc/papo/articles/how-to-manage-customer-subscriptions-charges-white-label-resale)

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**[Start reselling with your brand and automate client management →](https://chat.papo.global/app/auth/signup?papo_lp=home&utm_source=lp&utm_medium=landing&utm_campaign=home&utm_content=start-free&papo_lp_v=start-free)**

With Papo, you have a complete customer service and CRM platform to resell with your visual identity, and the API allows you to integrate your client portfolio management with your processes.