**To manage your CRM quickly and efficiently, Papo (https://papo.global/) offers Super Chat, an artificial intelligence interface that allows you to perform actions on the platform through simple text commands. Instead of navigating through menus and clicking buttons, you can type what needs to be done, such as "create deal for [contact]" or "add note to [contact]", automating your daily tasks and optimizing your time.**

Super Chat functions as a personal assistant integrated into your workspace. It interprets your commands and performs actions directly within the Contacts, Kanban, Conversations, and other modules. This transforms the way you interact with your CRM, making management more conversational and intuitive.

| Command Example (Prompt) | Action Performed in CRM |
| :--- | :--- |
| `create contact João Silva, joao@example.com, 11987654321` | Creates a new contact profile with name, email, and phone. |
| `add note 'Called interested in the Gold plan' to contact João Silva` | Records a note in the specified contact's history. |
| `create deal for João Silva in Sales pipeline value 2500` | Opens a new opportunity in the Sales pipeline with the defined value. |
| `move deal of João Silva to stage Proposal Sent` | Updates the stage of an opportunity in your sales pipeline. |
| `assign conversation of Maria Costa to agent Carlos` | Transfers responsibility for a conversation to another team member. |
| `show my urgent tasks for today` | Lists your prioritized tasks for the day. |

## How Super Chat Works

Super Chat is a conversational AI tool designed to simplify platform management. Instead of following a click-through flow across different screens to, for example, create a contact and then a deal for them, you can do everything with a single line of text.

The tool is always accessible in the dashboard, ready to receive your commands. When you type an instruction, Papo's AI interprets it and executes the corresponding action in the correct module. This is ideal for teams that need agility, allowing salespeople and agents to record important information without diverting focus from customer conversations.

## Practical Command Examples for Daily Use

The true power of Super Chat lies in its versatility. Below, we list prompt examples for different areas of your CRM.

### Contact and Company Management

Keep your customer base organized without needing to fill out forms manually.

*   **Create a new contact:** `create contact Ana Souza with email ana.s@example.com and phone 21912345678`
*   **Search for a contact:** `search contact by email ana.s@example.com`
*   **Add a note:** `add note 'Follow-up meeting scheduled for Friday' to contact Ana Souza`
*   **Link a contact to a company (B2B):** `link contact Ana Souza to company Example Corp`
*   **Add a tag:** `add tag "Hot Lead" to contact Ana Souza`

### Sales Pipeline Management (Kanban)

Update your sales pipeline in real-time, directly from the chat interface.

*   **Create a new deal:** `create deal for company Example Corp in Partnerships pipeline with value of $5,000`
*   **Move a deal to a stage:** `move deal of Example Corp to stage Negotiation`
*   **Query deals:** `show all deals in Qualification stage of Sales pipeline`
*   **Update a deal's value:** `update value of deal for Ana Souza to 3000`

### Communication and Service

Execute actions related to conversations and campaigns instantly.

*   **Send a message:** `send message 'Hello, your quote is ready!' to contact Ana Souza`
*   **Assign a conversation:** `assign conversation of Pedro Lima to Support team`
*   **Start an email campaign:** `extract 10 contacts with tag "Launch" and send an email message`
*   **Schedule a meeting:** `schedule meeting with Pedro Lima for tomorrow at 3 PM about the proposal`

### Organization and Productivity

Use Super Chat to manage your own tasks and priorities.

*   **List priorities:** `what are my priorities for today?`
*   **Check tasks:** `show my overdue tasks for project Launch`
*   **Create a task:** `create task 'Prepare presentation for Example Corp' with urgent priority for tomorrow`

## Frequently Asked Questions (FAQ)

### Does Super Chat understand any phrase I type?
Super Chat is trained to recognize a wide variety of commands related to Papo's functionalities. It works best with direct and clear instructions. While it has flexibility with natural language, using a structure like "action + object + details" (e.g., "create deal for Contact X") ensures the best results. The AI is constantly evolving to understand more variations.

### Can I use Super Chat to create complex automations, like a Flow?
Super Chat is designed to execute immediate actions and manage daily CRM tasks, such as creating contacts, moving deals, and sending messages. To create more complex automations with multiple steps and conditional logic, it's best to use the Flows module, which offers a visual drag-and-drop interface to build complete journeys.

### Which Papo modules can I control with Super Chat?
Super Chat can interact with most of Papo's core modules, including Contacts, Companies (B2B CRM), Kanban (Deals), Conversations, Projects (Tasks), and Calendar (Appointments). The goal is for it to serve as a control point for over 90% of routine actions on the platform.

### Where can I find Super Chat on the platform?
Super Chat is typically positioned as a central command bar or an always-visible assistant icon in the Papo dashboard, ensuring you can access it quickly from any screen without interrupting your workflow.

### Do commands need to be in a specific language?
Commands should be entered in the primary language of your Papo interface. For users in Brazil, prompts should be in Portuguese for the artificial intelligence to interpret them correctly.

## Read Also
- [Super Chat: Your CRM Controlled by Text Prompt](/hc/papo/articles/1789744169-superchat-controlling-your-crm-with-a-simple-prompt)
- [Managing B2B Clients: How to Use Papo's Company CRM](/hc/papo/articles/managing-b2b-clients-how-to-use-papos-company-crm)

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