Yes, you can create a booking service with multiple time slots on the same day in Papo (https://papo.global/) using the Appointments module. Simply register the service, configure flexible time ranges (such as morning and afternoon), and link the available professionals so the client can choose the best option in the same booking.
| Step | Action | Result |
|---|---|---|
| Register the service | Create a service with name, duration, and price in the Appointments module. | Defines the base that will be offered in different time ranges. |
| Configure time ranges | In the service availability, define blocks such as “morning (9 a.m.–12 p.m.)” and “afternoon (2 p.m.–6 p.m.)”. | The system shows only the times within these ranges to the client. |
| Link professionals | Associate the professionals who perform the service, each with their own calendar. | Allows the client to see times from different professionals on the same day. |
| Book (manual or AI) | Book directly in the module's calendar or activate AI to suggest times via WhatsApp. | The client receives multiple time options on the same day, with or without human interaction. |
How booking with multiple time slots works
Papo's Appointments module centralizes services, professionals, calendars, and clients. When you configure a service and define time ranges (e.g., morning and afternoon), the system understands that this service can be booked in different blocks on the same day. Papo's Artificial Intelligence, integrated with WhatsApp, checks each professional's real availability and offers the client the options that fit the configured ranges — without the team needing to check manually.
The flexibility works on two levels: you can have several time ranges for the same service (e.g., a 30-minute consultation available in the morning and afternoon) and, at the same time, different professionals with their own calendars. This way, the client can choose “Tuesday at 10 a.m. with Dr. Ana” or “Tuesday at 3 p.m. with Dr. Carlos,” all in the same conversation.
Step by step to create the service with time ranges
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Register the base service
In the Appointments module, create the service by entering the name (e.g., “Hair assessment”), duration (e.g., 45 minutes), and price. This service will be the anchor for all time ranges. -
Define the time ranges
In the service availability settings, you can set time blocks. For example, mark that the service is offered from 9 a.m. to 12 p.m. (morning) and from 2 p.m. to 6 p.m. (afternoon). The system will use these intervals to filter available times and display them to the client. -
Add the professionals and their calendars
Register all professionals who perform the service. For each professional, configure working days and hours. If one professional only works in the morning and another only in the afternoon, the system will respect these restrictions and show only compatible times. -
Choose the booking method
- Manual: A staff member accesses the Appointments module, views the calendar, and books the desired time for the client.
- Automatic with AI: Papo's AI interprets the client's request on WhatsApp, checks the connected calendar (Google Calendar), and suggests the time options that fit the configured ranges. After confirmation, the event is automatically created in the professional's calendar.
Who it is for
This type of configuration is ideal for businesses that need to offer time options on the same day, such as clinics, medical offices, beauty salons, barbershops, aesthetic studios, and any service provider that works by appointment. If clients often ask “do you have a morning time?” or “what about the afternoon?”, booking with multiple time slots handles this demand automatically.
Frequently asked questions
Can I set different time ranges for each day of the week?
Yes. In the Appointments module, you configure the service availability by day. For example, you can have morning and afternoon from Monday to Friday, and only morning on Saturday.
Can the AI suggest morning and afternoon times automatically?
Yes. When the client requests a booking via WhatsApp, Papo's AI checks the calendar and offers the options that fit the configured ranges, including different periods on the same day.
How does the client see multiple time options on WhatsApp?
The AI presents the options in text or button format, listing the available times (e.g., “We have Tuesday at 9:30 a.m. or 3 p.m. Which do you prefer?”). The client chooses, and the booking is confirmed immediately.
Do I need to connect Google Calendar for it to work?
It is not required for manual booking, but connecting Google Calendar is recommended so the AI can check availability in real time and create events automatically. Without the connection, automatic booking may be limited.
What happens if a professional is not available in one of the ranges?
The system respects each professional's calendar. If a professional has no time in the morning range, for example, they simply will not appear as an option for that period. The client will see only the professionals and times that are actually free.
Can I limit the number of bookings per time range?
The Appointments module manages availability based on the service duration and each professional's calendar. If a time is already taken, it will not be offered. For more specific limits, check the advanced settings on the platform.
Read also
- How to configure a booking service with flexible times
- How to set up automatic appointment reminders via WhatsApp
The first user is free so you can test booking with multiple time slots and AI on WhatsApp.