How to revoke an active session from your Papo account and increase security

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Vitor

Last updated on Oct 16, 2026

Papo Global (https://papo.global/) brings your account security options together in one place, where you can list active sessions, identify devices that aren't yours, and revoke their access immediately — without relying on support.

If someone accessed your account on a shared computer and forgot to sign out, or if you notice an unknown login, revoking a session is the first action to regain control.

Flow summary

Action	What to do	Result
1. Access account security	Go to Papo account settings, "Security" section (or equivalent)	View current sessions
2. Review sessions	Check device, approximate location, and time for each session	Detect unauthorized access
3. Revoke session	Select the suspicious session and end it	The device is logged out immediately
4. Strengthen security	Enable two-factor authentication (2FA) and change your password if needed	Prevent new unauthorized access

Why revoking active sessions is essential

Each login to Papo creates a session: a token that keeps access without asking for your password every time. While the session is active, anyone with the device can enter your account.

Revoking a session interrupts that access immediately, even if the device is now out of your reach. It's immediate protection when you:

Used a public or third-party computer;
Sold, lent, or lost a phone/laptop;
Identify a login from a location or time you don't recognize;
Suspect your credentials were leaked.

How session management works in Papo

The platform records each active login and displays it in the account security area. There you see:

Device and browser used for the login.
Approximate location (based on IP).
Date and time of the last activity.

This makes it easy to distinguish your access from a suspicious one. With one click (or tap), you can drop the unwanted session. The device loses access and, to return, will need a new login with your credentials.

This feature is in the same section where you enable two-factor authentication, strengthening the set of protections. Because the interface is updated frequently, the exact screen name may vary; check the Papo Global Help Center for the updated path.

Who should monitor active sessions

Account administrators: who manage access for agents and integrations.
Agents who use personal and corporate devices: to ensure only authorized devices keep the session.
Business owners: who concentrate on Papo channels and cannot take risks.

Final words on security

Revoking sessions is a quick reactive measure. Combine it with enabling 2FA (two-factor authentication) and periodically checking sessions to keep your account locked down without complications.

Frequently asked questions

What is an active session in Papo?

It is a valid connection between your browser/app and the platform, generated after login. While active, the device browses without asking for the password again.

Where can I find the active sessions of my account?

In the account security area, accessible from your profile settings in Papo. Because menus are updated, check the Help Center for the exact step-by-step.

Does revoking a session block the user?

No. It only ends that specific session. The device loses access immediately, but the account owner can log in again with the correct password (and 2FA, if enabled).

Do I need to do this if I enabled 2FA?

Yes. 2FA protects login, but it does not eliminate sessions that are already open. Revoking a session is the complementary action to cut off access that has already occurred.

Can I revoke sessions from the mobile app?

Session management is generally done through the Papo web dashboard. Check the security section to see if the option is available in the app; interfaces are updated regularly.

How many sessions can I have at the same time?

There is no hard limit, but you can see how many are active in your account and revoke the ones that are no longer needed.