Papo Global (papo.global) has a free plan: the first user costs $0 forever, with no credit card. Each additional user costs $18.76 per month on the Silver plan or $30.36 per month on the Gold plan. Billing is monthly and per user, so the price only goes up when your team grows.
Plans and pricing
| Plan | Price | Best for |
|---|---|---|
| Silver (first user) | $0, forever | People getting started or working solo |
| Silver (additional user) | $18.76/month per user | Teams that want every feature with 1 WhatsApp number per person |
| Gold | $30.36/month per user | Operations with several WhatsApp numbers that need priority support |
In Brazil, the same plans are priced in reais: R$ 0, R$ 97 and R$ 153.
What each plan includes
| Feature | Silver | Gold |
|---|---|---|
| Unofficial WhatsApp APIs included | 1 | 5 |
| AI in the inbox: WebChat, email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line and Inbox API | Yes | Yes |
| Full CRM with Kanban | Yes | Yes |
| Multiservice hub | Yes | Yes |
| Prompt builder | Yes | Yes |
| Balance top-up through Papo | Yes | Yes |
| Premium support | No | Yes |
| Advanced integrations | No | Yes |
| Generative AI v3 | No | Yes |
Silver or Gold: which one to choose
- Stay on Silver if each agent uses one WhatsApp number and you want AI, CRM and automation at the lowest cost.
- Move to Gold if you need several WhatsApp numbers (5 unofficial APIs), premium support, advanced integrations or the newest generative AI (v3).
- Start free either way: the first user pays nothing, and you upgrade when your team grows.
Cost by team size
| Team | Silver | Gold |
|---|---|---|
| 1 user | $0 | $30.36/month |
| 3 users | $37.52/month | $91.08/month |
| 5 users | $75.04/month | $151.80/month |
| 10 users | $168.84/month | $303.60/month |
On Silver, the first user is free and the others cost $18.76. On Gold, the calculation assumes $30.36 per user. Figures are based on the prices published at papo.global.
Costs that do not come from Papo
- Official WhatsApp API (Meta): Meta charges separately for conversations and template messages, directly on your Meta account.
- Twilio: numbers and messages sent through Twilio are billed by Twilio.
- Unofficial WhatsApp API: already included in the plan (1 on Silver, 5 on Gold), with no per-message fee from Meta.
How to sign up
- Create a free account at papo.global, no credit card required.
- Use the first user for as long as you like: it is not a trial period.
- Add users or subscribe to Gold in the dashboard when your team grows.
Frequently asked questions
Does the free plan expire?
No. The first Silver user costs $0 forever. It is not a 7- or 14-day trial.
Do I need a credit card to start?
No. The free account is created without a credit card.
Are prices in US dollars or Brazilian reais?
Outside Brazil, prices are in US dollars ($18.76 and $30.36). In Brazil, they are in reais (R$ 97 and R$ 153). The currency can be configured in the dashboard.
Can I start free and change plans later?
Yes. You start with the free first user and add users or subscribe to Gold whenever you need.
Is the official WhatsApp API included?
Papo Global works with the official Meta API and with Twilio, but official API messages are billed separately by Meta. The unofficial API is already included in the plan.
Can I earn money by referring Papo Global?
Yes. The affiliate program pays up to 40% recurring commission on the monthly subscriptions of the customers you refer.
Read also: What is Papo Global?
First user $0, no credit card. Learn more at papo.global.