Papo Global Help Center
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Categories
🚀 About Papo
  • What is Papo Global? Customer service, CRM and AI platform for WhatsApp
💳 Pricing and plans
  • How much does Papo Global cost? Plans, pricing and free plan
⚖️ Comparisons and alternatives
  • ManyChat alternative: Papo Global with WhatsApp, Instagram and AI
Getting started
  • How to create your Papo Global account and get started
  • Home page overview of the multi-agent service center - A1
  • How to add my team members to the multi-agent service center
  • Creating Custom Roles for Agents
  • Papo Global dashboard overview: sidebar and modules
  • How to add agents to your Papo Global account
  • How to create teams and distribute conversations in Papo Global
  • Custom roles in Papo Global: control what each agent sees and does
Channels and inboxes
  • Tutorial: How to Connect the WhatsApp Cloud API to Papo Global
  • How to set up an SMTP inbox
  • How to Connect Instagram or Facebook to Papo
  • How to Connect Your Team to Inboxes in the CRM Chat
  • Creating and Sending Message Templates (HSM) for WhatsApp
Conversations and support
  • Using the Main Features of the Multi-Agent Service Center
  • How to Create Smart Labels in the Multi-Agent Service Center
  • Using the Internal Chat for Your Team's Communication
  • How to Schedule Messages on Papo Global
  • How to Use the Appointments Module to Schedule Services and Times
AI and automation
  • Automatic AI Categorization: Optimizing Lead Management
  • AI-Powered Business Automation Platform
  • Super Chat: Your CRM Controlled by Text Prompts
  • Feeding AI: How to Create a Knowledge Base for Automatic Responses
  • How to Use the Flows Library to Automate Common Tasks
  • What is Live Coach and How It Provides Real-Time Suggestions for Salespeople
  • Meet Voice Assist: The voice assistant for your website
  • Creating Your First Automation Flow from Scratch
  • Meet Captain: How to Configure Your Personalized AI Assistant
  • What is Synapse and how to use the customer radar to find opportunities
CRM and sales
  • Everything about the Papo Global CRM Kanban
  • Managing Projects and Tasks in Papo Global
  • Managing B2B Clients: How to Use Papo's Company CRM
  • How to Manage Your Contacts in Papo's CRM
  • What is Lead Score and How to Use It to Prioritize Your Best Contacts
  • Creating Segments: How to Save Contact and Conversation Filters
Campaigns and marketing
  • Everything About Mass Messaging
  • New Email Marketing Statistics in Papo Global
  • Email Marketing with Papo Global: Overview and Features
Reports
  • How to measure customer satisfaction (CSAT) and agent performance
  • How to Analyze Call History and Statistics in Papo
  • How to Analyze Your Sales Funnel Performance in Papo's CRM
Account, integrations and API
  • Everything About Reselling Papo Global
  • How to Create Webhooks in the Multi-agent Service Center
  • How to Create Your Papo Global Affiliate Account and Generate Trackable Links
  • How to Create Your Own Help Center with Papo Global
  • How to integrate your Google Calendar to sync your appointments
  • How to Manage Documents in Papo's File Center
  • How to Integrate Wavoip to Make and Receive Calls in Papo
All
  • Complete video about Papo Global 2026
Uncategorized
  • How to connect a new WhatsApp with a Twilio Number, Unlimited Numbers
  • Multi-Channel Inbox: Getting Started
  • How to Assign Tags in the Multi-Channel Service Center
  • Overview of Reports and Papo Global Help Center - A3
  • Papo Global CRM Settings Overview - A4
  • New AI-Powered Automatic Categorization Feature
Home Overview of Reports and Papo Global Help Center - A3

Overview of Reports and Papo Global Help Center - A3

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Last updated on Oct 5, 2026