Yes, you can set up recurring services in Papo's Appointments module (https://papo.global/). Just register the service, define the duration and price, link the professionals, and set the times that repeat weekly or on specific dates of the month. Papo's AI interprets requests like "schedule the therapy session every Tuesday" and offers the available times according to the calendar, confirming the booking without manual intervention.
| Step | Action in the Appointments module | Result for recurrence |
|---|---|---|
| Register the service | Create a service with name, duration, and price. | Defines the basis of the service that will be scheduled recurrently. |
| Set up recurring availability | Establish weekly time blocks or monthly dates in the professionals' calendars. | The system recognizes the fixed times as available for each occurrence. |
| Link professionals | Associate the staff who perform the service, each with their own recurring calendars. | Ensures each professional has their repeating times and prevents conflicts. |
| Schedule with AI | Enable automatic scheduling via WhatsApp, with the AI checking the calendar. | Clients ask for "the Tuesday class" and receive the recurring slots; booking confirmed in seconds. |
How recurring services work in Papo
The Appointments module centralizes services, professionals, calendar, and clients. When you set up a service with recurrence, you don't need to recreate the appointment every week or every month. Just define the time blocks that repeat — for example, "every Monday from 9 a.m. to 10 a.m." for a coaching session or "the first Wednesday of every month at 2 p.m." for a follow-up consultation.
Papo's AI, integrated with WhatsApp, understands the client's intent. If someone writes "I want to book the weekly therapy session," the AI analyzes the message, checks the connected calendar (such as Google Calendar) where the recurring times are, suggests the available dates, and completes the booking. All without the staff member having to check availability manually.
Step by step to set up a recurring service
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Create the base service
In the Appointments module, register the service by entering the name (e.g., "Weekly yoga class"), the duration (e.g., 60 minutes), and the price. This service will be the reference for all recurring occurrences. -
Define the recurring times
In each professional's calendar, set up the time blocks that repeat. You can create a fixed weekly availability, such as "every Friday from 3 p.m. to 4 p.m.," or mark specific dates for monthly recurrence (e.g., "04/15, 05/15, 06/15"). The system will treat these intervals as valid options for scheduling. -
Link the professionals
Associate the staff who will perform the service. Each professional will have their own calendar with the recurring times, and Papo automatically considers everyone's availability when suggesting slots to the client. -
Enable AI scheduling
With the setup ready, Papo's AI can get to work. When a lead or client sends a message via WhatsApp requesting the recurring service, the AI will check the available recurring times and offer the options. After the client confirms, the event is created in the professional's calendar and the record appears in the Appointments module.
Who this feature is for
Setting up recurring services is ideal for any business that works with ongoing sessions, classes, consulting, or periodic follow-ups:
- Yoga, pilates, and gym studios: scheduling weekly classes.
- Mental health professionals: weekly or biweekly therapy.
- Clinics and medical offices: periodic medical follow-ups or physiotherapy sessions.
- Training and mentoring: monthly meetings with clients or groups.
If clients often ask "is there a spot in the Wednesday class?" or "can I book next month's appointment?", the recurring service automates the answer and the booking, reducing the team's operational workload.
Frequently asked questions
Can I create a service with recurrence only on certain weeks of the month?
Yes. In the professional's calendar, you can mark specific dates for the recurring times. For example, you can set the session to take place on the first and third Monday of the month, and the system will only consider those days when suggesting slots.
Does Papo's AI understand requests like "I want to book the weekly session"?
Yes. The AI is trained to interpret phrases involving periodicity. It checks the calendar configured with the recurring times and offers the client the next available dates, confirming the booking automatically.
What happens if a holiday falls on a recurring time?
You can add blocks to the professional's calendar for holidays or absences, and the system will stop offering that time on the specific date. This way, the recurrence is maintained, but exceptions are automatically taken into account.
Can a recurring service have more than one professional?
Yes. Just link several professionals to the same service and set up the recurring availability in each one's calendar. The AI will offer the client the available times of all staff members, allowing them to choose their preferred professional.
Do I need to connect Google Calendar to use recurrence?
Connecting Google Calendar is recommended, as it allows the AI to check availability in real time and create events automatically. Without this connection, automatic scheduling is limited to what is recorded only in Papo's Appointments module.
How does the client see the recurring times on WhatsApp?
The AI presents the options as text or buttons, listing available dates and times (e.g., "We have slots on the next Tuesdays: 04/10 at 9 a.m., 04/17 at 9 a.m. Which do you prefer?"). The client chooses and the booking is confirmed right away.
Read also
- How to use Papo to schedule and confirm appointments in healthcare clinics
- How to set up a scheduling service with the option to choose the professional
Start for free and automate your recurring bookings →
With Papo, you register recurring services, define the times, and let the AI book on its own via WhatsApp, freeing up your team for what really matters.