To create your white label reseller account with Papo (https://papo.global/) and access the reseller panel, you must first contact the team, go through the approval review, and, once approved, you will receive access to an exclusive area within the Papo panel where you can configure your brand, domain, and plans — there is no automatic or self-service registration for the program.
White label reselling is not activated by a simple signup form. The entire process is conducted in partnership with Papo, ensuring the platform is used appropriately and your operation is aligned with the business model. Below, you see the summarized steps and then the complete step-by-step.
Summary of the steps to create your reseller account
| Step | What you do | What happens |
|---|---|---|
| 1. Initial contact | Talk to the Papo team, present your business and your goals | Papo understands your profile and answers questions |
| 2. Review and approval | Wait for the proposal evaluation | Papo approves the reseller and grants access to the reseller panel |
| 3. Panel access | Log in to your Papo account and find the reseller section | You see the tools to customize brand, domain, and plans |
| 4. Initial setup | Define name, logo, colors, domain, and create your first plans | The platform is ready to be sold with your identity |
How the process works, step by step
1. Contact Papo
The first step is to present your business. Go to the white label reseller page on the Papo website and use the available contact channel. Tell us who your audience is, how you intend to resell the platform, and the expected volume of customers. This initial conversation is essential for Papo to understand your operation and guide you on the program conditions.
2. Wait for review and approval
After contact, Papo evaluates your proposal. This step is not automatic — it protects the platform's quality and ensures proper use of the brand. During the review, the team may request additional information. Once approved, your reseller status is officialized and you receive clearance to access the reseller panel.
3. Access the reseller panel
With your reseller status approved, log in to your Papo account (if you don't have one yet, create a free account to get started). Inside the panel, you will find a section dedicated exclusively to resellers. This is where you manage everything related to your white label operation:
- Brand customization: define the platform name, upload the logo, choose colors, and configure a custom domain (e.g.,
app.suamarca.com.br). - Plan and price creation: build the packages you will offer to your customers, with full freedom to set prices and conditions.
- Customer management: track your customers' accounts, monitor WhatsApp credit usage, and manage multiple brands or units, if needed.
- Reseller communications: customize transactional emails and notifications that your customers will receive, keeping your brand identity.
All these settings are made without technical knowledge, directly through the Papo interface.
4. Start selling
With the platform already branded and the plans defined, you can start prospecting and selling to your customers. From that point on, you are responsible for the commercial relationship, billing, and first-level support, while Papo maintains all the infrastructure and technological evolution.
Who this process is for
The account creation model via contact and approval is ideal for companies that want to build a SaaS business with recurring revenue, without investing in development. It is especially useful for:
- Marketing agencies that want to include an AI and CRM platform in their portfolio.
- Software houses looking for a ready-made solution to resell under their brand.
- Consultancies that deliver the tool alongside their methodology.
- Franchises and networks that need to standardize service across all units.
Frequently asked questions
Do I need to pay any fee to create the reseller account?
There is no cost for the initial contact or the review. The commercial terms of the reseller agreement (such as the amount you pay Papo per customer) are agreed only after approval, according to the volume and model of your operation.
How long does it take for the reseller status to be approved?
The timeframe depends on the team's review. After contact, Papo responds as soon as the evaluation is completed.
Can I sign up on my own, without talking to anyone?
No. The white label reseller program requires direct contact and approval. There is no self-registration form that automatically unlocks the reseller panel.
Do I need to have a Papo account before requesting reseller access?
Yes. To access the reseller panel, you need an active Papo account. If you don't have one yet, create a free account to explore the platform and then request participation in the program.
Is the reseller panel the same as the regular Papo panel?
It is an additional section within the same panel. After approval, the brand, domain, and plan configuration options become visible to you, without changing the platform's standard features.
Can I test the platform before becoming a reseller?
Yes. You can create a free Papo account, connect channels, and try all the modules (AI, CRM, automations, etc.) to get to know the tool before starting the reseller process.
Read also
- How the white label reseller business model works and pricing for the reseller
- How to customize the visual identity of your Papo white label reseller
Start your white label reseller business now →
Turn the Papo platform into a recurring revenue business with your brand, without having to develop technology.